A book review by: Eva Teruzzi
Product Marketing and Business Development
Fiera Milano
Published in 2012, Transformative Scenario Planning: Working together to change the future is a non-fiction book that can greatly benefit anyone interested in designing and facilitating multi-stakeholder change in “stuck” contexts, especially political and social ones. The narrative approach chosen by Adam Kahane makes the readers dive into a powerful storytelling experience, where methodological learning is combined with a vivid narration of actual projects.
Product Marketing and Business Development
Fiera Milano
Published in 2012, Transformative Scenario Planning: Working together to change the future is a non-fiction book that can greatly benefit anyone interested in designing and facilitating multi-stakeholder change in “stuck” contexts, especially political and social ones. The narrative approach chosen by Adam Kahane makes the readers dive into a powerful storytelling experience, where methodological learning is combined with a vivid narration of actual projects.
One doesn’t need to be a scenario
expert to understand the evolution Kahane brings about in this book. While
scenarios are created as “objective” stories - to be used by management for
strategic planning purposes - Kahane
posits that scenario creators can be “passionate” change makers at the same time.
Creativity and change professionals
will find many familiar concepts embedded in a practical guide coming from the
life-long experience of Adam Kahane. Kahane
is a scenario expert who worked for 20 years as head of Scenario at Royal Dutch
Shell, and, for about the same time, as transformative scenario facilitator at
international level.
The book is organized around 9 chapters
addressing transformative scenario
planning insights, process, tools and tips.
In chapters 1 and 2 Kahane reminds
us that “necessity can be the mother of creativity,” while telling us how he
created his methodology, and what differentiates it from traditional scenario
planning. It all started in the ’90s while he was helping South Africa transit
from Apartheid to the Mandela's era.
In chapters 3 to 7 he presents his
five-step transformative process. Creating the team - chapter 3 - is a key step:
in fact, 50% of Kahane’s projects failed during the multi-stakeholder
team creation step. The approach will sound somewhat familiar to the creativity
expert: (i) to create mutual understanding we must “suspend assumptions,” and (ii) creative change projects are “emergent” and arise from iterated
conversations.
Chapter 4 is about “building up a
rough shared understanding of what is happening in the system by enabling more
people to see more of the whole.” Specifically, we must look for driving forces and say things that, if impacted even by a
small change, can produce major changes in the system variables. According to
Kahane, we must “breath in” current
reality by freeing ourselves “from
prejudice and old perceptions,” then we must “let new perceptions cook,” and finally, we
must “draw conclusions about what to do
next.” Creative Problem Solving experts will see some connections with their methodology, and also some tools
to consider, e.g. (i) asking team members to bring a physical object, to
metaphorically address their understanding of the situation; and (ii) making the
team do a “learning journey” in order to discover something useful they didn’t
know.
Once the team has its driving forces, it can start working on
creating stories about “plausible futures” (chapter 5). Stories must be “relevant,
challenging, plausible and clear,” and can
be generated “deductively or inductively.” The deductive approach produces
“adaptive” scenarios. Instead, the inductive approach produces “creative” scenarios,
applying creativity tools such as brainstorming and clustering. Kahane provides also some tips for effective
scenario communication, such as to “choose names for the scenarios” that provide
metaphorical power, and to document them so that they can be easily understood and
remembered.
Chapter 6 introduces the key
discontinuities with traditional scenarios: how teams can make sense of stories
and identify what they can and must do in the future. Much of this step
resonates with chapter 3 content.
In chapter 7, Kahane provides
examples of actions taken in his projects “to multiply a new way of working,” while in chapters 8 and 9 he reminds us that only “new stories can generate new
realities,” which, eventually, “can mutate into myths,” thus giving us more courage to act.
I found the book easy to read and
dense at the same time. More reflections on how to prevent projects from
failing during the team creation phase, and how to make the process work in
corporate environments, would have been beneficial.
I think Transformative Scenario
Planning methodology can be effectively used together with CPS, especially in the
Clarification and Transformation phases, as it provides add-on tools and insights –
e.g. how to create mutual understanding, identify and select challenges, and create
the vision. I also think that Kahane would
benefit from CPS knowledge to make his implementation step more robust – e.g. with tools for exploring
acceptance.
Kahane’s book effectively turns
scenario planning into a tool for enacting change in “stuck situations.” In doing so, he reminds us about the need of
suspending judgment and the importance of storytelling in fostering shared
understanding, collaboration and
creativity. One of Kahane’s greatest insights in the book is the recognition of
the power of “pattern interrupting
practices…of non-working periods” as highly creative and productive moments. This book reminds us that the “future cannot be
calculated or controlled, yet, it can be investigated and [creatively] influenced." A call for creative action!
References
Kahane, A. (2012). Transformative scenario planning: Working
together to change the future. San
Francisco, CA: Berrett-Koehler
Publishers.
About Eva Teruzzi
Eva has worked in high-tech and
service companies, and experienced the challenge of being a professional, a
manager and an entrepreneur for almost 30 years. As a result, she has grown a
sound understanding of how to make things happen in organizations.
Today,
she is in Product Marketing and Business Development at Fiera Milano, Italy.
Her core competence is change
management, which she sees as an overarching competence, necessary for being
proficient in almost anything.
She holds an M.A. in French and English literature and languages, is a
certified coach with I.C.F. and is currently
enrolled in the M.Sc. in Creativity at SUNY, Buffalo, NY.
Scenario planning focuses on an outlook for the future. It is a method with which organizations can form an idea of possible future scenarios and how these may affect their strategic objectives. Using these scenarios, an organization will be able to make better decisions when problems or changes occur. Scenario Planning Templates is a helpful method to assist your strategic planning and product or service development processes.
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ReplyDeleteThis is also called scenario thinking or scenario analysis, is a strategic planning method that some organizations use to make flexible long-term plans. It is in large part an adaptation and generalization of classic methods used by military intelligence
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