Book Review written by Judy Bernstein
Bruce Nussbaum seeks an economy
based on innovation and believes that creative intelligence can get us there. In
Creative Intelligence: Harnessing the
Power to Create, Connect and Inspire, Nussbaum describes five creative
competencies and a vision for the future, Indie Capitalism, all intended to
expand past the “vocabulary” of design and bring a fresh focus to creativity. As
a current Professor of Innovation and Design at Parsons School of Design, regular
blogger for Fast Company and Harvard Business Review, former Assistant Managing Editor at BusinessWeek and founder of both the
Innovation and Design online channel and the quarterly magazine IN: Inside Innovation, Nussbaum directs
his book not toward those “just interested in becoming more creative” but
rather “for people…who want to create things that change our lives.” For Nussbaum, Creativity is essential to fuel
innovation and an economic system based on innovation will allow us to “reinvent
and revitalize our capitalist economy.”
Comprising three parts plus a short
epilogue, Creative Intelligence urges us not just to practice creative
competencies, but to apply them toward innovation. Part I, Reclaiming Our
Creativity, debunks the myth of “mad genius” and relays some creativity
research history. Here Nussbaum provides engaging anecdotes about Keith
Richards and references the work of J.
P. Guilford, Teresa Amabile, E. P. Torrance, R. Keith Sawyer, and Mihaly
Csikszentmihalyi, among others. In Part II, The Five Competencies of Creative
Intelligence, Nussbaum names and discusses the skills and sub-skills associated
with Knowledge Mining, Framing, Playing,
Making, and Pivoting. Part III,
The Economic Value of Creativity, lays out Nussbaum’s hopes for Indie
Capitalism and the broad adoption of
creativity assessments in arenas as diverse as education, government, the arts
and industry. Nussbaum asserts that Creative Intelligence, also called CQ,
should be evaluated along with domain specific skills and knowledge. The short Epilogue, Rethinking Creativity reiterates Nussbaum’s call to action, “…we
must recognize the value of creative competencies and a creativity-driven
society.” It also relays his conviction that
creativity offers a new source for fresh solutions. “All the great challenges
of our day are connected to a need for us all to recognize our creativity and
hone our creative abilities so we can find those pathways of possibility.”
While the book seems directed more toward
those just beginning to consider creativity rather than those already committed,
I find many of Nussbaum’s thoughts both deeply important and appealingly
familiar. Just as Keith Richards said and Nussbaum quotes, “…this is not one
stroke of genius. This cat was listening to somebody and it’s his variation on
the theme” so I appreciate that Nussbaum prizes creativity and identifies
creativity skills. Like so many current and past thought leaders in creative
problem solving, people such as Sidney Parnes, Ruth Noller, Vincent Nolan, Bill
Gordon, George Prince, Gerard Puccio and Min Basadur, Nussbaum seems dedicated
to the field of creativity and its advancement.
However Nussbaum breaks with creative
problem solving convention in asserting that current conditions are too
volatile, uncertain, complex and ambiguous to justify “problem-solving
approaches.” According to Nussbaum, “problem-solving approaches work – but only
when you know the problems. But today there are so many ‘unknown unknowns’ that
we don’t know the questions we should be asking, let alone the answers.” He
argues that “playfully discovering new answers to puzzles that do not have one
right answer is a better approach” and asks us to cultivate not just a playful
climate, but also a play-based process. For him, “serious play turns the
process of play into an instrument of change.”
I’m quite taken with the notion of
“serious play,” one I first encountered during my training for LEGO Serious
Play certification. I do not agree with Nussbaum that problem-solving
approaches are only appropriate “in times of relative stability,” nor do I
think that the value of serious play negates the value of problem-solving approaches.
But, I applaud Nussbaum’s attention to the advantages of “messing around” and
the story he tells about an innovation team’s “free interplay” and the way it
enabled the team to become “very directed and purposeful in our creativity.” His
assertion that “Good teams require trust and skills and knowledge not simply
unfamiliarity and modular furniture” strikes me a compelling, although harsh, variation
on a theme.
If, as Nussbaum argues, Creative
Intelligence can encompass design, five creative competencies (Knowledge Mining, Framing, Playing, Making, and
Pivoting) as well as Indie
Capitalism, then one would think it should also be big enough to include
creative problem solving. I, for one, hope it does.
ABOUT JUDY BERNSTEIN:
Judy Bernstein heads Insights
at CBA, a qualitative marketing research company dedicated to using deliberate
creativity to unlock not just ‘what is’ but ‘what might be’. She is also
currently pursuing a Master’s Degree at the International Center for Studies in
Creativity at SUNY Buffalo State. Judy’s fascination with creativity processes
and instinct for what lies beneath was first kindled by improvisation and
theater and grew stronger with formal training in Creative Problem Solving,
Synectics, and LEGO Serious Play. Prior to joining CBA, Judy was a full-time
qualitative consultant at Hall & Partners USA, on the Strategic Staff at
Ammirati Puris Lintas and a member of the Artistic Staff at the Manhattan
Theatre Club. She lives in the New York City area with her husband and sons.