This blog will discuss the current issues in creativity by the graduate students at the International Center for Studies in Creativity at Buffalo State. www.buffalostate.edu/creativity The views expressed herein are those of the graduate students and do not necessarily represent the views of the International Center for Studies in Creativity or of any other Buffalo State College body.
Monday, January 31, 2011
Book Review: The Art of Innovation
The Art of Innovation – The Power of WOW
Book Review written by Bonnie McKee
The overriding theme in the Art of Innovation is IDEO’s human-centered design philosophy and process. Overall, it’s a wonderful romp into the world of IDEO and a historical retrospective of design process with examples cited that are familiar to all. The lesson? That it takes more than a methodology to create great design, it takes a can do culture and a visceral awareness and belief in the power of possibility
Ever wonder where the ideas come from that lead to product innovations we now take for granted? Well, wonder no more. The Art of Innovation by IDEO general manager Tom Kelley (brother of founder David Kelley dubbed by Fortune the best inventor since Edison) allows you to peer through the looking glass of their award-winning firm, as they reveal secrets for fostering a culture and process of continuous innovation.
The book is an exposé of processes, behaviors, and dynamics that have lead to IDEO’s global success, told as a collection of case studies and vignettes, illustrating how IDEO fuels innovation and delivers design breakthroughs. At times obvious, at other times it’s sheer brilliance.
IDEO is the widely celebrated, award-winning design and development firm that brought the world the Apple mouse, Polaroid’s I-Zone instant camera, the Palm V, the kid’s Oral B squishy toothbrush and hundreds of other cutting edge products and services. The Wall Street Journal has dubbed IDEO “Imagination’s Playground,” describing IDEO as a company that is out there living and doing what they preach – and in so doing, continues to produce hit after hit.
The Art of Innovation is an easy read outlining best practices and strategies to nurture innovation in organizations. In many regards the story of IDEO reads like a recipe ingredients list (vs. a formula, which it not) leaving the reader wanting to test-drive its ideas.
The book also highlights some of the cultural influences that impact design and pays homage to innovations of the past, providing the back stories of some well established consumer products from the Palm Pilot or in-car beverage holder to the things we taken for granted like Kleenex. Entertaining anecdotes illustrate some of his firm’s successes (and failures) as well as pioneering efforts at other leading companies.
IDEO’s approach to success is a blend of methodologies, work practices, culture, infrastructure and guiding philosophy. Kelley shares IDEO’s 5-step process affectionately called the innovation decathlon that IDEO lives by including:
1. Understand – the market, the client, the technology and the perceived constraints on the given problem
2. Observe –insight fueled through an ethnographic lens, to discover key drivers and motivations and where the white space is relative to new products and services
3. Visualize – brainstorm to success
4. Evaluate/ Refine – prototype to learn (the shorthand of innovation) throughout the design process and take risks, essentially failing your way to success
5. Implement – for commercialization
Kelley underscores how the treatment of their employees (living the values) and teamwork (cultivating hot teams) is essential. Additional keys to success include:
• Innovation: as a team sport – collaboration, not isolation is key to unleashing creativity
• Diversity: in creating teams – gathering insightful, motivated people, with a range of expertise, with teams customized to specific projects
• Brainstorming: secrets and brainstorming killers
• Cross-pollinating: to find solutions from other fields
• Building innovation greenhouses: to foster exchange
• Fostering creative environments: that serve as incubators to foster creative connections, idea expression and play
• The power of limitations: crazy deadlines, unreachable goals and available resources to foster a can-do mindset
• Design simplicity – stripping out unneeded features
• 10 key ingredients – to create great products and services
A real strength of the book is Kelley’s hands-on experience that resonates through every page. If it had a failing it would be the obviously indescribable nuances of IDEO team composition who make things happen so consistently; good thing too – it leaves that up to the reader to do. Some might argue that it’s more conceptual than practical. However, from a strategic point of view, why would IDEO give it all away? Finally, one could question the disconnect between philosophy and action. For example in the redesign of the Amtrak interior, why didn’t the team simply fly to Japan, France etc. to view state of the art trains to garner learning vs. creating it anew? Given that intensive observation is one of their operating principles, this was somewhat of a surprise.
Overall, this is a great read for anyone interested in the study of creativity. It demonstrates in powerful and practical ways the long held principles of fostering creativity and championing challenges. Also that the IDEO process mirrors the essence of the CPS Thinking Skills Model at both the cognitive and affective skills level – but takes the deep dive to make the creative and innovation process come alive. Mostly it teaches us that creativity and innovation can be woven into the fabric of our businesses and lives. It’s the power of believing. Our world has never needed it more. Implementing just some of these strategies would likely result in noticeable changes in today’s workplace. Then most would have to agree – “Wow, what happened?
Great book. I’d highly recommend it.
Interested in learning more about creativity? Check out our website, like us on facebook (International Center for Studies in Creativity or follow us on Twitter (ICSCreativity).
Tuesday, January 25, 2011
Book Review: The Myths of Innovation
written by Graduate Student Rob Kubiak
Scott Berkun, through copious notes, interviews, and references, has put together a great book that debunks the myths of innovation. Throughout the book he uses myths and presents examples to help explain how innovation happens, or the factors involved which do not allow for innovation to happen. He also explores some of the reasons for why myths are popular and then provides insights on how to approach aspects of innovation without necessarily faltering along the way.
The book was a fun and enjoyable read for a variety of reasons. Each chapter Berkun explores one myth and brings examples from history into present-day analysis. The book begins with a preface that explains what his aims are for the book: (1) identify myths about innovation; (2) explain why they’re popular; and (3) explore and teach from the truth. His approach and writing style have a sense of humor to it. At times it brought a light chuckle, but at other times, I wish he would have stuck to some facts to drive home certain points rather than amuse himself with his own writing.
In the opening chapter, Berkun sets the stage for the book by explaining a recent tour he took at the Google headquarters. He tells the story of Google having various gadgets for employees to play with, having outlets for laptops in odd places like stairwells, and other descriptions of the Google environment that fosters creativity such as bean bag chairs, Ping-Pong tables, laptops, and Nerf toys. Two men who were on the tour take in the scene at Google and one man asks the other, “I see them talking and typing, but where do they come up with their ideas?”
This sets the stage for the premise of Berkun’s book. From that point forward, he take time in each chapter to debunk myths of innovation and uses stories of Newton’s “discovery” of gravity, Einstein’s approach to defining problems before working on them, Archimedes’ “eureka” moment in his bathtub, and other interesting anecdotes to get his point across.
The chapters outline each of the myths of innovation: The myth of epiphany; We understand the history of innovation; There is a method for innovation; People love new ideas; The lone inventor; Good ideas are hard to find; Your boss knows more about innovation than you; The best ideas win; Problems and solutions; Innovation is always good.
For those studying the field of creativity or innovation, there are plenty parts of the book that you can highlight and find useful to refer back to from time to time. One such example for me included a section on 3M, and the philosophy of William McKnight, 3M’s general manager, who was able to capture his management philosophy in a simple speech that he gave in 1948 (www.answers.com/topic/william-l-mcknight).
The book is a fun read, and Berkun has a very witty writing style. His stories and personal experiences help to explain some of his counter-intuitive deconstruction of myths. For the casual reader who likes to breeze through a book, Berkun’s style of using numerous footnotes to add context to his writing may detract some people from finishing the book, but oftentimes the footnotes contain valuable information and identify opportunities for the reader to learn more.
Overall, I enjoyed Berkun’s book and his debunking method of the myths of innovation, and would recommend the read to both the casual reader wanting to learn more about innovation, as well as members of the creative field who want to take a break from more heady topics.
Wednesday, January 19, 2011
Book Review: Well Being
written by Graduate Student, Ashley Goodwin
Well Being and Creativity share one important factor, Mindfulness. Mindfulness allows us to approach the world with childlike wonder, to play with new concepts, ideas, and to see things from a different perspective. The limitations of everyday life can make engaging in new activities difficult, but through mindfulness, you can look at old things with fresh eyes.
Well Being by Tom Rath and Jim Harter was an awesome book to read. I found the book to be beneficial because it discussed various points regarding the significance in taking care of one’s self. The five Essential elements discussed in the book were Career Wellbeing- which is how one occupies his or her time in liking what he or she does each day, Social Wellbeing- which is having strong relationships and love in one’s life, Financial Wellbeing- is described as effectively managing one’s economic life to reduce stress and increase security, Physical Wellbeing- is having good health and energy to get things done on a daily basis, and Community Well being is the sense of engagement and involvement with the area where one lives.
With the purchase of this book an online assessment is offered. Each book includes a unique code that cannot be replicated. The code is a key to an account where one can take the Well Being assessment. The assessment is very precise that includes numerous detailed questions. The questions are framed around personal values, perspectives, workplace environment, social life, rest, diet etc. The assessment does take quite a bit of time so I suggest taking it when you have 20-25 minutes of free time to dedicate. Even though it is a lengthy assessment, the results are well worth the wait. I learned many things about myself from reading this book. My Career, Social, Community well being are very strong where as my Financial and Physical Wellbeing need some development; Being strong in the latter areas go hand in hand because if I was more financially stable it would cause less on my mind and my body (Physical Wellbeing).
This book also covered external factors like work and other environments that may affect your well being. One of my favorite topics in the book described the importance of having a best friend at work. I still think it is important to have someone at work you can relate to, talk to, and count on. It makes time go by quicker and makes your day much brighter. Sometimes having a friend at work is the reason many people stay at a job they hate.
Well Being is an absolute must read. In my opinion it deserves 9 out of 10 light bulbs. I really enjoyed reading the book as well as taking the assessment. However before reading the book I highly recommend taking the assessment first. Once you know what your assessment results are, the book can help you strategize on areas that reflect on your strengths as well as recognize areas that warrant growth and development.
Thursday, January 6, 2011
Book Review: Talent is Overrated: What Really Separates World-Class Performers from Everybody Else
Critique written by Ismet Mamnoon
Talent is Overrated is a comprehensive discussion and in depth analysis of the secret to success. It is a book where Geoff Colvin carefully dissects the components of success and through research based and anecdotal evidence lays down a case for his argument that talent is over credited. He offers an alternate theory and provides evidence to support this theory. He further expounds on the implications of his theory of Deliberate Practice for individuals and for organizations.
Geoff Colvin lays the groundwork by first evaluating evidence to support the widely held beliefs about what elements contribute to success. He cites research that seeks to prove these correlations and is unable to do so. He examines the relationship between success and innate talent, and between intelligence and success. He also looks at other contributing factors such as experience and hard work. The conclusion drawn from a review of evidence presented in the book is that – The secret to outstanding success is “Deliberate practice”. “Deliberate practice is hard. But it works. More of it equals better performance. Tons of it equals great performance” (Colvin, 2010, p. 7).
The book not only builds a credible case for deliberate practice, it also expounds on what deliberate practice looks like in action and how it makes a difference to the outcome. Colvin’s use of many examples of outstanding performers such as Tiger Woods, Jerry Rice and Mozart adds to the credibility of his discussion. The stories from the lives of these men and many other individuals and organizations that have used deliberate practice keeps the material relevant and engaging.
One of the key areas that the book addresses are the driving forces that provide the impetus when faced with the amount of effort that underlies deliberate practice. For this area Colvin references the work of scholars who are well known in the field of creativity, such as Csikzentmihalyi and Amabile, as he draws the conclusion that passion is the overriding force that fuels deliberate practice.
Geoff Colvin is a senior editor at Fortune magazine and also a bestseller author and presenter. His skill in the art of persuasive writing is evident throughout the book and the message is compelling. There are few books that I can credit with significantly impacting my life – this book is one of them. It has raised my personal standard for effort and the application of deliberate practice in the areas of my life where I wish to improve my chances of success. For anyone who wishes to harness their best potential in any arena – this book is a must-read.
Based on an rating scale that considers – Ease of reading, persuasiveness of the argument, evidence offered, value and relevance of the material, this book scores 5 stars on scale of 1-5.
Colvin, G. (2010). Talent is overrated: What really separates world-class performers from everybody else. New York, NY: Penguin Group (USA) Inc.
Tuesday, December 28, 2010
Book Review: The Dark Side of Creativity
Reviewer
Kimberly T. Cardina, State University of New York/Buffalo State
The dark side of creativity does exist according to most chapter authors of this book and has been left aside in favor of positive psychology and consequent research in recent decades on it and its relation to creativity. Due to this lack of research and knowledge on the dark aspects of creativity, much of what exists tends to be primarily descriptive rather than knowledge in this area of creativity. This book represents the start of a movement towards more research and knowledge on it.
Knowledge basic to of the study of creativity may be helpful to the reader to understand relationships certain authors may make, but overall an individual interested in human behavior and characteristics that constitute the dark side of what otherwise is considered desirable for one to be, namely creative, is the primary requirement needed to read this material. Authors and the fields they represent encompass psychology, sociology, engineering, history, criminal justice, and education; in each area they encounter creativity and have demonstrated needs to understand its dark side as a result of these studies. Development of countermeasures to protect against negative and malevolent creativity have been proposed and addressed by many.
There are types of negative creativity categorized as either unintentional, or intentional, and have been termed as negative, or malevolent creativity. Unintentional creativity, that is negative, is labeled as such due to unintended outcomes of what was originally perceived as benevolent and useful, and, of course, is relative to a given individual or population. Examples of negative creativity are introduction of a predator species to a pest in an environment to naturally dispose of the pest, but results in overpopulation of the predator causing further damage, or the scientific creativity of Pasteur yet resulting in paving the way for biological warfare. Malevolent creativity involves the use of the person, process, product, and press, or any combination of, as do other forms of creativity, resulting in what is useful to the actor, or a group of individuals. For example, history has given examples of infamous leaders, such as Hitler who by most accounts is considered representative of the dark side of creativity. Prisoners or criminals use malevolent creativity in a domain specific manner, namely for criminal activity, and in response to combat this we need to learn to “think thief”.
The first chapter outlines what the remaining readings suggest and debate, giving readers an initial view of the many implications of the dark side of creativity. In Creativity has no Dark Side, Runco initially made me skeptical of the remaining content of the book, but upon finishing the reading, I understood how he makes his case against the existence of a dark or light side of creativity, by proposing that it is blind to the values and products of the person. Further issues addressed are positive and negative creativity and the factors at issue within each concerning a person and characteristics. History and biological weapons, warfare, and the atomic bomb generate good discussion especially if one has been less previously engaged by history, and may serve as motivational to someone’s desire to learn more about major historical events.
The Dark Side of Creativity also discusses the side of creativity in relation to politics and government, and the implications of creativity whether for good or less desirable intentions on its proponents and citizens. Then, the criminal element and the relation of the dark side of creativity are explored to help, or develop, countermeasures against harmful activities. Followed by criminal justice, discussion turns to neuroses and creativity less desirable and considered even negative. In the end, the book turns to education to what can be done to help creativity become positive when identified as negative, and support teaching of decisions and choices we encounter in our lives and others.
I would highly recommend this book to read about an aspect of creativity that needs to be addressed. The dark side of creativity, whether unintentional or not, does exist, and more research needs to done. The title of the book is simple enough to understand, and gives a thorough treatment of the issues negative to creativity; the content deserves more respect and acknowledgement than is currently given. If you read a chapter every night before going to sleep, bedtime stories will never be the same again.
Wednesday, December 22, 2010
The Big Question: Hey, what's the big idea?

written by Melanie Rothschild
Defining the question.
The sacred foundation of creative problem solving is the essential importance of clarifying the question. Many are well acquainted with advice from a pretty solid thinker, “a problem well stated is a problem half solved” (Albert Einstein). To that end, I believe an examination as to the genesis of any big question is critical.
There is a formidable range of perspectives from which to discuss creativity: education, business innovation, organizational effectiveness, maximizing personal strengths, artistic pursuits, as well as philosophical and spiritual musings, offer an extremely brief, yet general overview. In accessing the value of a big question however, we might be well served by determining any commonalities which exist between these disparate views.
I believe it’s fair to say that all of the aforementioned “categories,” share a desire to improve human life in some fashion. This makes sense since all definitions of creativity ultimately refer to the human condition. Rollo May’s definition of creativity, “the encounter of the intensively conscious human being with his or her world” (May, 1975) is the one which I find most adroitly supports inquiry around issues of ultimate purpose. Perhaps a first attempt at a BIG question might be something like …. What is all this creativity ultimately for?”
Certainly, we’d like to assume that any large scale effort in the name of creativity is going to promote a “goodly” outcome. Although the word creativity may imply altruistic intentions of great vigor, creativity and morality are not necessarily on the same continuum.
On the Relationship between creativity and morality.
The word creativity has such a powerfully optimistic force for so many of us, however it is essential to be abundantly aware that, “The human power to be creative is morally neutral, and it is revealed as much in the novel practices of torture and human extermination as in the innovative practices of an inspired teacher” (Schwebel, 2009 p. 319).
Gruber (Gruber, 1993) discussed an inherent disparity between the concepts of creativity and morality and points out that tests of creativity do not correlate with tests of moral reasoning. He explained the distinct separation between those two domains: “It is claimed that morality is essentially a historically evolved, culturally determined code; in that case creativity seems to be entirely excluded from morality, and moral conduct consists in conforming to the code. Creativity is by definition innovative and idiosyncratic” (Gruber, 1993, p.7). Not at all content to accept an estranged relationship between these two domains, he stressed, “The creative person must compose or construct some relation between his or her moral thought and feeling on the one hand and his or her creative impulses on the other” (Gruber, 1993, p.7).
Yet, if building on a premise, at least for the purposes of this discussion, that the “good” of mankind is at the heart of the issue, the next word to explore is the meaning of good. Perhaps this is too formidable a task for the undertaking of a student paper as preceding thinkers have been mining this territory certainly for centuries. In the service of the scope of this paper, I will refer to the word good, as meaning morally excellent or virtuous, although certainly one could exert considerable reflections on the comprehensive meanings of good.
Possibly we can at least construct a general, overarching schema of what would pose a good outcome for mankind. Surely effective methodologies and practices engendered by creative approaches to benefactors of industry and trade, give way to benefits for a host of recipients; but not everyone. As an artist, I believe with certainty that the profoundly nourishing gifts yielded by the arts, add a spiritual dimension, which undoubtedly serves life’s ultimate values. Once again, my passionate perspective may have far reaching effects but the arts are not a fully comprehensive representation of creativity’s potential harvest.
Proposals around the idea of insuring good health may start coming closer to an all-inclusive approach, yet good health, definitely a top priority from this writer’s outlook, is still susceptible to complete negation of purpose if supplanted by the effects of warfare. While Alex Osborn reminds us that, “the history of civilization is a record of man’s creative achievements” (Osborn, 1953 p. 3), we must also take heed from this initially inspiring observation and be keenly aware of the perils associated with a creative spirit.
After centuries of homo sapiens on earth, how developed are our collective creative gifts if our governments are still issuing large scale kill orders for other creative human creatures? Our methods of preparing food, of transporting ourselves, of sharing information, of tending to our illnesses, of recording our achievements and amusing ourselves have all been dramatically developed by our creative abilities. We both educate and entertain ourselves with enduring sights and sounds bestowed upon us by previous generations and are ever increasing our collective pool of academic and aesthetic contributions. There are few systems in our world, with the exception of biological functions, which remain “as is” from our ancestors of previous millennia.
There is one exception: war.
To be more precise, creativity has enabled our methodology of killing to become more efficient, effective and devastating, but the basic approach of man killing man is still firmly in place.
I cannot help being left with the persistent din of why this is so. How creative can we fancy ourselves to be if we are still killing one another, as did our ancient predecessors who did not have the benefits of our sophisticated ways? In a response to the celebrated “swift success” of the Persian Gulf War, Ruth Richards brings a different perspective: “It involves war in general. Surely, in an ideal world, we could find saner and safer ways of resolving international conflict. Why, in the present, case, were we not more aware of the human toll in the Persian Gulf? What forces keep us from seeing the realities around us? And to what extent can creativity help us, both to see more clearly and to act in morally responsible ways? (Richards, 1993, p.166)
In this light, would not all creativity which has been exemplified thus far fall under what Csikszentmihalyi would consider, “little c” creativity (Csikszentmihalyi, 1996)? Compared to finding an elegant alternative to stopping wholesale murder, I’d contend there are essentially few creative accomplishments which might really be considered worthy of a capital C.
If the task at hand is to define a BIG creativity question, then I can think of none bigger in actuality than, in what ways might we take advantage of our selected gift of creativity to stop attempts at wiping ourselves out of existence? Perhaps the question might be refined somewhat as … what is the role of creativity in the pursuit of bettering the human condition?
A “culture of creative thinking.” “Do your duty” rants Kant.
Emmanuel Kant’s ethical teachings admonish each of us to act on what he believed is our intuitive sense of morality as a categorical imperative (Goswami, 1993). Similarly I would posit that inherent traits which define creative behavior such as a tolerance for ambiguity and risk, the ability to imagine the unimaginable, capacity for dogged persistence and a propensity for exuberant play - whether intuitive or learned - are key ingredients in contributing to solutions in contexts which are often dominated by fixed paths. Those who are capable of operating in such “enlightened” realms, those who can claim membership in what I’ll call a “culture of creative thinkers” are charged with a moral responsibility to consider the broad potential of their contributions and take action.
Ruth Richards explained (1993): “Creative persons may have an edge in addressing these limitations because of their sustained cognitive-affective awareness, creative courage and resilience, and capacity for universal perspective-taking” (p.165).
All right. With task in hand, we can get to work: what is the role of creativity in the pursuit of bettering the human condition?
What to do: Education.
Living in Los Angeles, I have spent an excessive amount of time in traffic behind rear bumpers which make a stand for Peace. Many of us are also acquainted with the efforts toward world harmony as sported on t-shirts. Intuitively and through experience, we know that these efforts are not enough to effect real solutions.
Education seems like a good place to start, but what of the details? We live in a numbers- driven society and as Ken Robinson reminds us repeatedly, we have by and large restricted ourselves to one definition of intelligence … that of academic prowess, which severely limits development of so many potential strengths and talents within our reach (Robinson, 2000). By subscribing strictly to classic models of education, which enforce conformity to existing paradigms, we immediately threaten to undermine one of creativity’s greatest components … aptitude for seeing things from a different perspective.
Bronk’s (Bronk, 2010) studies among high ability adolescents would no doubt be simultaneously satisfying yet depressing to Robinson. Bronk concludes in his study about purpose amongst this population of high ability adolescents, several revelations: “This result suggests that particularly strong academic abilities are not required or even preferred for the pursuit of purpose” (Bronk, 2010 p.142). A possibly counterintuitive observation which speaks further to the importance of appreciating a range of abilities: “A related study determined that youth with particularly intense commitments to purposes varied widely in terms of their academic achievement: one purpose exemplar was a Rhodes Scholar while another was a high school drop-out” (Bronk, 2010 p.142). These findings are closely aligned with the work of Kyung Hee Kim who presents a crucial statistic, “Many gifted students are underachievers and up to 30% of high school dropouts may be highly gifted” (Kim, 2008, p.234).
Our assumptions about words like gifted, best and success need to be addressed, head on. “In sum, these findings suggest that high ability youth are on an accelerated path toward conventional aims rather than purposeful ones” (Bronk, 2010 p.142). It’s not unusual for parents in L.A. to find a way to live in Beverly Hills during years they perceive as critical to their children’s education so that they can partake of that school system which, because of the association with wealth, they assume is “the best” there is. “Educational settings specifically designed to cater to the needs of high ability youth may send an implicit message that students should be highly concerned with promoting their own welfare and best interests” (Bronk, 2010 p.142). Is it fair to suggest that someone should have taken the time to clarify the question about what all this education is really for?
Milton Schwebel brings a salient perspective about the “culture of creativity,” with his thoughts on the nature and intent of education:
The oppressed require what they have always needed and never been given, namely, quality liberal education. On the contrary, they have witnessed poor quality made poorer as governments have emphasized accountability, testing, and more testing, all with an emphasis on basics, while reducing a focus on the humanizing experiences of art, music and literature; on discussion, debate, and critical thinking. The highly advertised No Child Left Behind program represents the very opposite of the need, for this, like other accountability programs that invested in testing but not in smaller classes, expert teachers, and subject matter that touched the children’s lives, have reinforced racial and ethnic bias. (Schwebel, 2009)
Off Campus.
The fictional albeit brilliantly real character of Don Draper on the currently popular Madmen television series, is a sleek embodiment of a creative, yet morally neutral entity. His ad agency has no concern with issues of morality, yet he is revered and abundantly rewarded for his remarkable creative aptitude.
Not a television version, but in the real world Global Journal of Business Research, in its first issue of 2011, will be a paper about the developmental stages of adolescents for the purpose of harnessing their “substantial purchasing power” as they are appreciated in the context of marketing (Jackson, 2011). Creative efforts exerted in the direction of controlling developing youth for profit is not generally what many of us may picture when contemplating the relationship between kids and creativity.
Haste’s discussion of moral creativity, outlines three essential components for moral commitment and responsibility: vision, efficacy and responsibility. She describes vision as, “the ability to take a wide view, to see beyond the conventional constraints of the situation” (Haste, 1993, p.154). “Seeing possibilities,” is how Robinson described the process of imagination, which is a fundamental principle of creative activity (Robinson, 2000). Yet we are living with abundant educational environments which are ultimately slaves to a continuing flood of standardized tests which edge out more nuanced and complex modes of understanding and the kinds of pedagogies associated with creativity. People who study creativity and understand the potency and potential power of developing creativity skills, must take responsibility for including a moral orientation in their actions and teachings.
Keyword: Empathy.
As glue is used to join two pieces of paper, the social and emotional skill of empathy might be considered the connecting material between various aspects of creativity which can serve to further insightful moral sensibilities. Victoria Stevens (2000) spoke of empathy as an expansion of imagination … a key component of creativity. We can only reach that emotional attunement with another person if we can imagine what it’s like to be in their shoes; our imagination is the glue that connects us to them. Empathy is the opposite of stereotyping, racism and violence and is crucial for democracy. Theatrical play she explains is an excellent vehicle for teaching empathy. An empathetic perspective respects diverse points of view, enabling persons of divergent opinions to work together.
Richards believed that empathy, “a complex process requiring a high level of psychological development” (Richards, 1993, p.176) alone is not a total guarantee of moral behavior. However, those qualities associated with empathy, of sensitivity to similarities and differences in others, “should at least make more likely the seeing of the commonality across humanity, while minimizing paranoid visions of persons who seem ‘different,’ such as the always-alien ‘enemy’ (Richards, 1993, p.176).
Engaging a highly creative re-framing of the term empathy is the concept of inclusive cultural empathy as explored by Pedersen and Pope (2010). Their plea is to associate empathy deeply with multiculturalism. Each of us brings thousands of “teachers” with us, resulting in the person we ultimately become. The authors believe that living in a world with so many cultures interacting so very closely with one another, a “one-size-fits-all” approach completely misses the point and a practice such as this, which requires highly complex and messy thinking in order to incorporate all the pertinent information inherent in the cultural countenance of any individual, will be an increasingly essential component of successfully co-existing. (Pedersen, P. and Pope, M., 2010)
Deliberate teaching of empathy was the focus of students at a university in Finland who have devised a program called The Empathy Project. In “playshops,” they teach children to observe, experience and act on empathy, using games to propel the activities. Their approach of acting with tiny steps as opposed to a more grandiose approach has been hailed by Howard Gardner as potentially much more promising than programs which are overly ambitious. http://aaltosi.org/2010/06/lecture-with-professor-howard-gardner-and-great-results-from-the-how-to-change-the-world
Right This Way.
In The Skilled Facilitator, Schwarz (2002) presented a single nugget, which may just be the best, possibly the only “fire starter” around. He points out that a leader can be anyone who chooses to lead based on the example she sets as opposed to a formally anointed position. I would heartily encourage creativity practitioners in whatever capacity, to include in their teachings and trainings, meaningful content as to the abundant applications which speak to the weighty potential inherent in the DNA of creative behavior. People trained in creative problem solving techniques for innovation in industry, may not necessarily realize the rich connections that can be made in additional settings and situations pertaining to issues around social justice.
Traditionally, moral reasoning had been considered to be predominantly based on reason. Pizarro and Detweiler-Bedell however point out evidence revealing that other processes are significantly at work in determining moral judgments. Apparently, the process is less rigid and more emotional than had previously been thought and as such, there is much more room for creativity than had been assumed earlier. “Creative appeals are often at the forefront of moral movements, although the domain of moral judgment making has traditionally been thought of as not very creative at all (Pizarro, D. and Detweiler-Bedell, B., 2006).” People who are talented at “making us see things in novel ways, creative communicators whose skilled recruitment of emotion” play a large role in reaching and touching our ability to make moral judgments are key players in shaping our ideals (Pizarro, D. and Detweiler-Bedell, B., 2006, p.96).
In the 1993 special issue of the Creativity Research Journal on “Creativity in the Moral Domain,” Howard Gruber, who edited the compendium, closes his article with these words:
In a time of multiple crises, however, our knowledge of the possible alternatives and of their combined consequences has its limits, and it is at this point that creativity is called for; to scan the horizon for new alternatives, to detect and amplify them, to clarify and perfect them to the point where they enter the arena of limited rationality, the world of the possible. The improvement of means for rationally combining the knowledge of scientists and policy makers would itself be a major creative act. (Gruber, 1993, p.14)
Maybe the best question would be: Ask not what creativity can do for you, ask what you can do for creativity?
Written by Melanie Rothschild
Artwork copyright Melanie Rothschild
Artist, Los Angeles
www.melanierothschild.com
Melanie Rothschild is an artist who decided to pursue a degree in the Study of Creativity since it is the call to creativity, for ideas leading to art-making as well as social action, she finds most compelling. Since the early 90’s, Melanie has had a line of interior accessories sold nationally and has been showing fine art since 2003. A decade ago, she began a middle-school in her community which focused on principles of social justice. Currently, she is making a documentary about mistakes and how our attitudes around them impact our creative abilities. She is the mother of boy/girl twins and lives with her husband in Los Angeles.
References
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Monday, December 13, 2010
Big Question: What are the Natural Relationships between Creativity and Leadership?

written by Amy Frazier
Every two years, IBM undertakes a global survey of CEOs on the most pressing issues facing organizational leaders worldwide. The 2010 report, entitled Capitalizing on Complexity, lists three best practices for succeeding in an increasingly complex environment. Their top recommendation: “embody creative leadership” (p. 10).
Two impressions jump out from this compact phrase. The first: the implication that leadership itself must be creative, beyond––but certainly including––the need to employ creative thinking; the second: the notable use of the word “embody” to convey a deep-seated sense of both creativity and leadership as arising from within the self, permeating behavior and bearing, and informing engagement with the world.
To discuss creative leadership is to invite questions on the connection between the two constructs. How might creativity and leadership be related, and what might be the elements supportive of or relating to their connection? I approach the question from three angles: what are some of the internal mechanisms creativity and leadership share in common; in what situations might we naturally find creativity and leadership working in tandem; and finally, how do creativity and leadership align with personal development in the embodying of creative leadership?
Identifiable, but Eluding Definition
While we implicitly recognize both creativity and leadership when they occur (Sternberg, 2003; Bass, 1990), in their study they have been subject to numerous definitions, diverse theories, and occasionally contradictory historical perspectives (Bass, 1990; Davis, 2004, Sternberg, 2003). Among current attempts to integrate various theoretical strands of creativity include the work of Sternberg and Lubart (1995), Woodman and Schoenfeld (1990), and Puccio and Murdock (1998). Similarly, Avolio (2007), Bennis (2007), Fleishman, Mumford and Zaccaro (1991), Mumford, Zaccaro, Connelly and Marks (2000), and Sternberg (2008) are recent contributors to the effort to integrate leadership theory. Yet universally agreed-upon definitions of both remain elusive. As Warren Bennis (2007) put it, “it is almost a cliche ́of the leadership literature that a single definition of leadership is lacking” (p. 2). As for defining creativity, “it’s like nailing jello to the wall” (Murdock, 2009).
Given that both creativity and leadership are multivariate constructs, their connections will manifest in a variety of ways. While far from comprehensive, we can begin with an exploration of some of the mechanisms supporting creativity and leadership by looking at cognitive and affective dispositions, keeping an eye on the issue of complexity.
Cognition in Creativity and Leadership
Approaching creativity from a cognitive perspective involves looking at how cognitive processes “operate on stored knowledge to yield ideas that are novel and appropriate to the task at hand” (Ward & Kolomyts, 2010, p. 93). Associative mechanisms play an important role in linking various cognitive elements of stored knowledge in the form of images, thoughts, memories, etc. (Kaufman, Kornilov, Bristol, Tan & Grigorinko, 2010). The ability to broadly associate is also linked to cognitive and creative development: “cognitively complex individuals...use more categories or dimensions to discriminate among stimuli and see more commonalities among these categories or dimensions” (Hooijburg, Hunt & Dodge, 1997 p. 378).
Similarly, effective leadership in a complex environment requires pattern recognition and the ability to spot opportunities others may miss (Mumford, Connelly & Gaddis, 2003), as well as being able to transcend cognitive traps which may block these insights (Katz-Buonincontro, 2008). Gardner (1995) has heralded the cognitive role of frames of reference, especially those encoded in stories, as being key to leadership effectiveness. Duggan (2007) suggested that when faced with novel and complex situations, the leader’s encoded knowledge and pattern recognition is made available through creative recombination, in an phenomenon he calls strategic intuition. Caughron, Shipman, Beeler and Mumford (2009) proposed that people who use mental models to “draw attention to change indicators relevant in the situation at hand will be more likely to recognize emergent change events” (p. 15). This ability to identify and draw attention to emerging events was echoed in the IBM (2010) report: “both new threats and emerging opportunities require an ability to see around corners, predict outcomes where possible, act despite some uncertainty and then start over again” (p. 27).
In both creativity and leadership, cognitive complexity, including the ability to relate across frameworks and categories, paves the way for new thinking, innovation, sensemaking, story-making, and the ability to identify creative and leadership opportunities.
Affect and Emotional Intelligence in Creativity and Leadership
Affect, our emotional or attitudinal valence, serves not only as an inner thermostat of our felt experience, but is also linked to cognition. Developing our emotional intelligence provides us “with the capability to use emotions to contribute to the effective cognitive processing of information” (Zhou & George, 2003, p. 554). In his work with emotional intelligence, Goleman (1998) stated that “coming up with a creative insight is a cognitive act––but realizing its value, nurturing it and following through calls on emotional competencies such as self-confidence, initiative, persistence and the ability to persuade” (p. 100). Zhou and George (2003) echoed Goleman: “Creative activities are affect-laden” (p. 545). Puccio, Murdock and Mance (2007), in their Thinking Skills Model of Creative Problem Solving (CPS), plumb this territory in identifying key affective skills which support each of the six CPS creative-thinking process steps, from “dreaming” to “sensing gaps,” as well as singling out three overall affective skills necessary for productive creative thinking throughout the process: openness to novelty, tolerance for ambiguity, and tolerance for complexity (p. 52).
Leaders, too, benefit from awareness of affect, emotional intelligence, and understanding of the way in which emotion impacts cognition. “Emotions have the potential to effect leader cognition and behavior in a number of ways,” (Hoojiburg & Hunt, 1997, p. 383), including when the leader reverts to familiar emotional scripts; relies upon emotion as a method of interpreting others (especially when the information presented is novel and complex); and when faced with high-emotion situations. Zhou and George (2003) propose that the missing piece in understanding the basis of leadership behavior is to be found in a deeper appreciation of emotional intelligence. Their exploration centers specifically on the ways in which the leader’s emotional intelligence may support and enhance employees’ creativity.
To take an example in the context of leadership theory, transformational leadership has been identified as a style of creative leadership (Sternberg, Kaufman, Pretz, 2003). It would be hard to imagine how transformational leadership could be effective in the deep work of “elevating the follow’s level of maturity and ideals as well as concerns for achievement, self-actualization, and the well-being of others, the organization and society” (Bass, 1999, p.11) without the leader’s skillful use of affect and emotional awareness.
With respect to the issue of managing complexity identified in the IBM (2010) report, we return to Puccio, Murdock and Mance (2007) who stated that the affective skill of tolerance for complexity reflects the ability “to stay open and persevere without being overwhelmed by large amounts of information, interrelated and complex issues, and competing perspectives” (p. 53). The link between this affective awareness and effective leadership is clear.
Creativity and Leadership in Tandem
Having explored how the internal mechanisms of cognition and emotion interact in the dimensions of creativity and leadership, a natural next step is to then take a look at the types of situations wherein the two seem naturally to occur. To return to the earlier observation that such complex constructs as creativity and leadership will manifest in multiple circumstances, I’ve selected three categories: theoretical perspectives which blend the two constructs; deliberate problem solving methods that implicate creativity and leadership in a duet of process; and the particular nested dynamic found in the creative leadership of creative people.
Leadership is Creative; Creativity is Leadership. Sternberg (2003) counted creative intelligence as one aspect of an overall theory of successful intelligence which can be lived out in the domain of leadership: “the three key components of leadership are wisdom, intelligence, and creativity, synthesized” (Sternberg, 2008, p. 361). Deepening the connection, Sternberg (2003) also related a symbiotic relationship between creativity and leadership: creativity “is by its nature propulsion. It moves a field from some point to another. It also always represents a decision to exercise leadership” (p. 125). Therefore, even a creative act which is merely replicative (reproducing a known work or process with slight variance) is “at least, a weak attempt to lead” (p. 141). In their discussion of skill-based leadership, Mumford, Connelly and Gaddis (2003) carve out a specific hierarchy in context: “leader creativity can be viewed as a unique domain-specific form of creative thought” (page 415). Lastly, in a statement that evokes a sense of creative intentionality and leadership self-awareness, Puccio, Murdock and Mance (2007) returned to the question of embodiment: “Effective leaders embody the spirit of creativity” (p. xii).
In this sampling of examples, creativity and leadership in practical context are related by degree: wholly coexisting, but varying in the amount of force (or propulsion); as a skill-based subset of creative thinking; and as a way of being, in embodying effective leadership.
Creative Problem Solving. Leaders are charged with problem solving in multiple contexts, across various and shifting time-frames, impacting diverse stakeholders. Deliberate creative processes such as Creative Problem Solving (CPS) offer a natural opportunity to link the actions and motives of leadership with the dynamics and skills involved in creative thinking. As research and theories continue to build out this connection, a process-based duet between leadership and creativity can be heard.
Puccio, Murdock and Mance (2007) mapped the process steps of Creative Problem Solving onto a template for leadership in the service of change (one which, not incidentally, also interweaves cognitive and affective skills). Interestingly, it was their deep exploration of CPS which drew into the authors’ awarenesses the understanding that leadership and creativity engage certain shared mechanisms, intentions and behaviors. Basadur (2004) advocated the use of creative problem solving processes as a focus of leadership effort, encouraging leaders to move beyond content influence and into creative process leadership. Notable in Basadur’s position is that effective leadership emerges through developing competency in creative process. Similarly, Reiter-Palmon and Illies (2004) dig into creative leadership opportunities and the phases of creative problem solving (which they broadly categorize as idea generation and idea evaluation), both as a descriptive analysis of leader behaviors and to advocate for the process and techniques. In their clear summation: “leaders must understand the cognitive requirements of creative problem solving” (p. 55).
These examples illuminate the natural fit between the leader’s bailiwick of the skillful management of change, and the process dynamics of creative problem solving, and argue for a conscious application of creative thinking in leadership.
Leading Creative People. While some leadership writings seek to merely offer techniques for directing creative employees––such as the slightly tone-deaf advice that the management of “clever people” includes being aware that they “know their worth...have a low boredom threshold...(and) won’t thank you” (Goffee & Jones, 2007, p.6)––Mumford, Scott, Gaddis and Strange (2002) provided more tooth to the topic. “Leadership of creative efforts seems to call for an integrative style—a style that permits the leader to orchestrate expertise, people, and relationships in such a way as to bring new ideas into being” (p. 738). They identified three crucial areas where leadership both allows for and is deeply implicated in organizational creativity, specifically in the creative work of the employees and teams: idea generation, idea structuring and idea promotion (pp. 738-739). In each of these areas, the leader’s own engaged creativity, particular to the leadership position, is essential for success––whether it is in establishing the conditions for productive idea generation, establishing “action or project frameworks” (p. 739) as guidance supports during idea structuring, or in promoting and advocating for the efforts within the organization. Similarly, for Mumford, Connelly and Gaddis (2003), the leader is “a collaborator who provides a critical perspective” and whose value “derives in part from the unique way in which they generate their contribution” (p. 427), akin to those just described.
Creative leadership, as these writings suggest, is creativity manifested by the leader while engaged in leading creative efforts. In order to effectively lead creative people, the leadership, too, must be creative.
Inner Source
Sustained creativity and leadership efforts are time intensive and require focused personal energy (Csikszentmihalyi, 1996; Maxwell, 2007). They also represent a decision to manifest change within one’s environment. (Puccio, Murdock & Mance, 2007; Sternberg, Kaufman, & Pretz, 2003; Sterberg & Lubart, 1995). Since change is implicated, a deep awareness of and sensitivity to the process of change is required, as well as the will to trust that what appears to be stasis, may in fact be in the midst of transformation; and, conversely, to recognize unproductive or untimely changes as they emerge, in order to trim back, pause or redirect. Creativity and leadership also both involve working on an edge between what is and what is emerging on the blank canvas (Scharmer & Kauefer, 2010); the change leader/creator is thus often responding to inputs that others may not perceive, and may be met with resistance (Karp, H.P, 1996; Sternberg & Lubart, 1995). Courage is called forth in both.
All of these aspects highlight, at minimum, the benefit of being well-centered in oneself; at the maximum, the necessity of it. Greater understanding of oneself may be deliberately cultivated through conscious self-development. Of self-development and creativity, Maslow (1962) proposed that the frontier-crossing new ideas sought on both an organizational and personal level arise from the deeper self, which is accessed through self-development and integration. Of self-development and leadership, Joiner & Josephs (2007) offered that “agile leadership and personal development go hand in hand’ (p. 226). Both creativity and leadership can be said to share in the ability to effect personal transformation through self-development.
Creativity and Self Development. The link between creativity and self-development has been elaborated to the point where “the relationship is both a semantic trend and virtually a given” (Davis, 2004, p. 2). Early work done by humanist psychologists such as Maslow (1974) and Rogers (1961) advanced the belief that creativity is not only linked to self-actualization, but in Maslow’s (1976) words “seems to be synonymous with health itself” (p. 92). In the words of May (1975) “The creative process must be explored...as the expression of normal people in the act of actualizing themselves” (p. 40).
Leadership and Self-Development. While historical approaches to leadership include the Great Man theory (Bass, 1990), recent explorations attune to more democratically distributed questions of self-awareness and self-development, in a manner akin to the creative self-actualization theories of Maslow, Rogers and May. Among these are:
• transformational leadership, mentioned earlier as being concerned with “achievement, self-actualization, and the well-being of others, the organization and society” (Bass, 1999, p.11)
• integrative leadership, which, according to Avolio (2007) addresses how leaders and followers “view their actual self and translate that into what could be their possible self or selves,” (p. 30)
• intelligent leadership (Sydänmaanlakka, 2008), integrating practical, intellectual, emotional and spiritual components
• transcendent leadership (Crossan, Vera, & Nanjad, 2008), where leadership of others is interwoven with leadership of the organization and, importantly, leadership of the self, evinced by “a high level of self-awareness and deep judgment” (p. 576)
• spiritual leadership (Fry, 2003) which draws upon a leader’s self knowledge
• transformative leadership, whose central focus is on self-creation (Montuori, 2010)
• the Leadership Maturity Framework (Cook-Greuter, 2006), which describes a vertical development of leadership, where the leader is increasingly capable of holding paradox and complexity through self-actualization and the transcending of the ego
All of these theories not only align leadership with personal development, but position such development as fundamental, calling upon the fabric of one’s deep personal orientation to life and the construction of self, meaning and behavior. Taken together, in these examples we can see both creativity and leadership as being rooted in an internal locus, evoking self-development, maturation, mastery, and spiritual growth.
Coinciding, but not Connected?
Whereas the preceding discussion has explored the shared ground of creativity and leadership, the two constructs part ways in at least one significant aspect: that of how the focus of expression involves others. While a person may be creative on his own, purely for his own benefit toward the enhancement of quality of life such as is found in the “happy path” of everyday creativity (Richards, 2007, p. 47), “the only person who practices leadership alone in a room is the psychotic” (Bennis, 2007, p. 3). Leaders attend to, interact with, support, communicate with, redirect, authorize, guide, mentor, regulate, inspire, empower and evaluate those whom they lead. Put another way, while with leadership, you cannot “tickle yourself” (Bavelas, as quoted in Bennis, 2007, p. 3), with creativity, you certainly can.
Following on this distinction, might it be that the two constructs merely coincide under certain conditions, without being fundamentally connected? Or, to go further, might there be situations in which creativity and leadership actually stand in each other’s way?
Clearly, there are areas within each construct which operate powerfully without influence of the other. Everyday creativity need not evoke leadership; well-regarded components of leadership such as trustworthiness need not depend upon being creatively deployed, counting more upon consistency of character and stability of execution. Further, acts representative of the dark side of creativity (Sternberg, 2010) not only may be executed without any of the developmental goals of creative self-actualization, but also absent the transformative goals of many contemporary leadership theories as well.
The act of leadership is associated with influence (Bass, 1990). Not necessarily so the act of creativity. Despite Sternberg and Lubart’s (1995) emphasis on the difference between creative thinking and successful creativity, in that the latter is the actual product of the creative thought and is often brought to bear through skillful influence, it remains that the creative idea may be vital and useful on its own, as in the case of everyday creativity. Creativity is concerned with the new; at times leadership must build upon the stories of tradition and the past (Gardner, 1995). The creator who inappropriately prioritizes influence may fall prey to some “outside temptations and interruptions” thereby squandering precious energies which are best devoted to the act of creating (Csikszentmihalyi, 1996, p.551). The leader who promulgates change and novelty for their own sake risks depriving their followers of the establishment of a stable shared ground of meaning, especially if the leadership story keeps changing (Gardner, 1995).
Conclusion
Creativity and leadership can operate independently of each other; in some occasions, they need to. The question is not, therefore, whether they always march hand in hand, but whether a compelling case can be made for their natural intersections. This returns the conversation to the IBM (2010) findings and the need for leaders to successfully deal with situations of increasing complexity. By understanding certain similarities in complex cognitive and affective processing, by attuning to the situations which invite a synchrony of creativity and leadership, and by drawing awareness to the internal self-development that supports creativity and leadership, capacities for responding to complexity emerge. From our thinking and our feeling states, our problem solving strategies, our leadership with and not just of creativity, and an attention to self-development, the embodiment of creative leadership arises to inform engagement with the world.
Amy Frazier is an organizational development consultant based in Seattle. Her work is focused on organizational creativity, leadership development, Creative Problem Solving, and the role of the arts in exploring complexity, releasing creativity and developing vision. She holds a certificate in Creativity and Change Leadership from SUNY Buffalo, through the International Center for Studies in Creativity.
www.stagesofpresence.com
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